Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@buymebooks.com. Please note that returns will need to be sent to the following address: 100 Woodrow St, South Carolina, Spartanburg, 29306

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@buymebooks.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at buymebooks63@gmail.com.

Last Updated: 17/07/2024

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1. Returns

1.1 Eligibility

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

1.2 Time Frame

  • You have 15 calendar days to return an item from the date you received it.

2. Refunds

2.1 Refund Process

  • Once we receive your item (Shipping charges will be on us), we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

2.2 Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at contact@buymebooks.com.

3. Shipping

3.1 Return Shipping

  • We will be responsible for paying shipping costs for you to return the item. 

3.2 Damaged or Incorrect Items

  • If you received a damaged or incorrect item, we will cover the cost of return shipping. Please contact us at contact@buymebooks.com to arrange a return.

4. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@buymebooks.com (shipping charges will be on us).

5. Contact Us

If you have any questions on how to return your item to us, contact us at contact@buymebooks.com.

This policy is subject to change without notice. Please review this policy periodically for any updates.

BuyMeBooks reserves the right to deny any return or exchange that does not meet our return policy requirements.

By purchasing from BuyMeBooks, you agree to the terms and conditions of this return and refund policy.

BuyMeBooks

Email: contact@buymebooks.com